What Has Been the Impact of Covid-19 on Safety Culture? A Case Study from a Large Metropolitan Healthcare Trust

What Has Been the Impact of Covid-19 on Safety Culture? A Case Study from a Large Metropolitan Healthcare Trust

Max Denning, Ee Teng Goh, Alasdair Scott, Guy Martin, Sheraz Markar, Kelsey Flott, Sam Mason, Jan Przybylowicz, Melanie Almonte, Jonathan Clarke, Jasmine Winter Beatty, Swathikan Chidambaram, Seema Yalamanchili, Benjamin Yong-Qiang Tan, Abhiram Kanneganti, Viknesh Sounderajah, Mary Wells, Sanjay Purkayastha, James Kinross

Covid-19 has placed an unprecedented demand on healthcare systems worldwide. A positive safety culture is associated with improved patient safety and, in turn, with patient outcomes. To date, no study has evaluated the impact of Covid-19 on safety culture. The Safety Attitudes Questionnaire (SAQ) was used to investigate safety culture at a large UK healthcare trust during Covid-19. Findings were compared with baseline data from 2017. Incident reporting from the year preceding the pandemic was also examined. SAQ scores of doctors and “other clinical staff”, were relatively higher than the nursing group. During Covid-19, on univariate regression analysis, female gender, age 40–49 years, non-White ethnicity, and nursing job role were all associated with lower SAQ scores. Training and support for redeployment were associated with higher SAQ scores. On multivariate analysis, non-disclosed gender (−0.13), non-disclosed ethnicity (−0.11), nursing role (−0.15), and support (0.29) persisted to a level of significance. A significant decrease (p < 0.003) was seen in error reporting after the onset of the Covid-19 pandemic. This is the first study to investigate SAQ during Covid-19. Differences in SAQ scores were observed during Covid-19 between professional groups when compared to baseline. Reductions in incident reporting were also seen. These changes may reflect perception of risk, changes in volume or nature of work. High-quality support for redeployed staff may be associated with improved safety perception during future pandemics.

2020

covid-19, Health care professionals, patient safety, safety culture, safety attitudes questionnaire (SAQ)

10.3390/ijerph17197034

Epidemiology and Health

Korean Society of Epidemiology

Medicine