COVIDTAS COVID-19 Tracing App Scale—An Evaluation Framework

COVIDTAS COVID-19 Tracing App Scale—An Evaluation Framework

Raghu Raman, Krishnashree Achuthan, Ricardo Vinuesa, Prema Nedungadi

Mobile apps play an important role in COVID-19 tracing and tracking, with different countries taking different approaches. Our study focuses on 17 government owned COVID-19 Contact Tracing Apps (CTAs) and analyze them using a proposed COVIDTAS framework. User satisfaction is not directly related to the COVIDTAS score or the interaction between users and the app developers. To increase adoption of CTAs, government leadership must offer assurance to its citizens that their identify will be concealed and emphasize the benefits of CTAs as it relates to shared public health. While no country has topped the list on all three major factors (COVIDTAS Score, User Reviews, and User Ratings), the CTA from India seems to have above average performance on all three factors.

2021

governance, coronavirus, covid-19, contact-tracing, privacy

10.3390/su13052912

Biotemas

Universidade Federal de Santa Catarina

Environmental effects of industries and plants, Renewable energy sources, Environmental sciences